Help & Questions

Frequently Asked Questions

How do I use the Golden Glow Skincare Set?

Follow the ritual in order: Facial Cleanser, Toner, Essence, Serum, Eye Serum, Face Oil, then Day Cream in the morning or Night Cream in the evening. Finish with the Face Mask 1 to 2 times per week.

Is GlowNectar suitable for sensitive skin?

Our formulas are designed to be gentle and are suitable for all skin types. If you have very sensitive skin, we recommend doing a patch test before full use.

How long does shipping take?

Orders are processed within 1 to 2 business days. Delivery times vary by location and will be confirmed in your shipping confirmation email.

How can I track my order?

Once your order ships, you will receive a tracking number by email.

What is your return policy?

We offer a 30-day return policy on unused products in their original packaging. See our Return Policy page for details.

How can I contact you?

Email us at glownectar509@gmail.com and we will get back to you within 24 to 48 hours.